What's a good NC % for software & saas brands?
The median NC % for software & saas brands is 50.00%. The top 25% reach 100.00%.
Benchmarked against a small cohort of software & saas brands · last 90 days · updated Aug 19, 2026
NC % · New Customer Rate
ⓘMedian
50.00%
How we calculate this
New Customer Rate — new_customer_orders / total_orders. We report the median — not the mean — across a small cohort of anonymized software & saas brands over a rolling 90-day window, refreshed daily. Medians resist outliers, so one runaway account can't skew the number. Every cohort respects a minimum-brand floor for anonymity. Read the full methodology →
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