What's a good NC % for technology services brands?

The median NC % for technology services brands is 92.31%. The top 25% reach 97.71%.

Benchmarked against a small cohort of technology services brands · last 90 days · updated Sep 21, 2026
NC % · New Customer Rate
ⓘ
Median
92.31%
33.33%92.31%100.00%

How we calculate this

New Customer Rate — new_customer_orders / total_orders. We report the median — not the mean — across a small cohort of anonymized technology services brands over a rolling 90-day window, refreshed daily. Medians resist outliers, so one runaway account can't skew the number. Every cohort respects a minimum-brand floor for anonymity. Read the full methodology →

Industry benchmarks are just the beginning.

Move beyond broad averages with personalized benchmarks built into Triple Whale Attribution — so you can scale spend with confidence.

Frequently asked questions